True in Blue

The company you hire to work on your behalf needs to represent you well, and our goal is to make you look good. Our uniformed field staff is widely recognized and respected in deployment areas nationwide because of the quality inspection services and reliable assistance we provide the insurance industry. Our professional image promotes a confidence-inspiring experience for the insured.

Catastrophe Emergency Deployments

Rapid response is our specialty. When a severe weather event like a hurricane or severe storm hits, you can depend on our trained technicians to be available to assist within 24-48 hours to most U.S. cities. We can also provide emergency tarping services to limit further damage to homes and businesses in affected areas.

Reducing Your Risk is Within Reach

Multistory steepness and pitch are safety considerations for Carriers now more than ever. Mitigate these risks to your company by utilizing our highly trained technicians, who have an exemplary safety record. Adjusters get the job done safely by leveraging our expertise as a ladder assist company dedicated to steep and high roof inspections.

Going Above and Beyond with Easy Scheduling & 24-Hour Call Center

Our online scheduling system allows Adjusters to easily schedule a claims assist for the next day before 7 p.m., or they can call our 24-hour hotline any time to schedule urgent claims. Adjusters will receive an email or verbal confirmation 24 hours prior to their appointment.

Count on Us to Take the Right Steps

You need a partner who understands your business to help Adjusters maximize their time each day, especially after a natural disaster. Our technicians are trained in industry specific Haag inspection techniques including rope & harness certification. We climb, measure and assess on your behalf, gathering the necessary data to give you the information you need to make accurate claim decisions.

Services
  • National Steep & High Specialists

  • 48-Hour Deployment

  • Automated Scheduling System

  • Certified Storm Damage Experts

  • Proficiency in Xactimate

  • Licensed Adjusters on Staff

What people have said about us
  • I had a ladder assist yesterday in Ligonier, PA with my insurance carrier Manager present. I had informed the Technician ahead of time that this was my first inspection with my Manager. Just wanted you to know that the Technician did an outstanding job. Truly assisted me in every way possible. Deserves a 100% score. A++++

    Gloria N
    Insurance Adjuster
  • I have used Hancock on countless claims over the years and I have never found anyone that is even a close second. They make my job safer and downright possible in many cases. Their consulting is very accurate as is their measurements. Given that they provide much more than just a diagram, their service is FAR more valuable than any satellite measuring service. They are THE premier roof claim consultant group.

    Joshua B
    Insurance Adjuster (Atlanta, GA)
Media
ladderassistwebsite

Welcome to the new Hancock Claims Consultants website!

The launch of our new website provides our site users with a very user-friendly interface no matter what device you’re using to browse the web,…

Why Hancock

We go above and beyond to provide a confidence-inspiring experience for you and your customers in every location we service. Our goal is to help Adjusters efficiently close claims without worrying about structure height or steepness.