Industry veteran to Head Carrier Relations and Business Development

Hancock Claims is pleased to welcome Jeff Rainville as Senior Vice President – Carrier Relations and Business Development

September 19th, 2019

Atlanta, GA – Hancock Claims Consultants President and CEO, John Bradford Hancock, today announced that Jeffrey Rainville has joined the company as Senior Vice President – Carrier Relations and Business Development. 

"Jeff is a very strong addition to the seasoned management team at Hancock," said Brad Hancock. "Jeff’s extensive carrier relations, business development, and third-party administrator experience, along with his strong relationships throughout the property and casualty industry will dramatically help to accelerate Hancock’s already strong organic growth and enhance the significant operational expertise of the company." Mr. Rainville will be responsible for identifying new business opportunities and working with our carrier, third-party administrator and Independent Adjusting ("IA") partners so that Hancock can expand its scope of services and help those firms become more efficient and effective in their handling of both day-to-day and catastrophe related property and casualty claims.  

Mr. Rainville started his career with national carriers Liberty Mutual and The Hanover Group prior to moving to Atlanta to become Assistant Vice President and led Custard Insurance Adjusters’ third-party administration division.  While at Custard he became Vice President of Sales and was instrumental in leading the national sales team in a period of significant expansion for the company.  He later led North American Sales and Marketing efforts for Polygon (formerly Munters) an international temporary climate control and catastrophe response provider, served as Vice President of Sales with NCP Group, a catastrophe and property adjusting company he helped form and with CIS Group, a company much like Hancock Claims Consultants.  Most recently he served as District Vice President with CorVel Corporation where he led all New England business activities for the $600 million national property and casualty third-party claims administrator and managed care cost containment provider.

Jeff is a graduate of Syracuse University, with a degree in Finance and Marketing, has successfully completed a variety of graduate law, sales and leadership courses and has received several awards for sales excellence including CorVel’s Circle of Excellence and Inner Circle awards. 

Founded as a full-service roofing company in 2003, Hancock then changed to a roofing and property inspection company focused on unique, high-pitched and difficult roof structures in 2007. In 2008, Hancock restructured its business model towards inspection and related property damage only to mitigate any potential conflict of interest with the homeowners and carriers and in furtherance of their B2B model. Hancock today provides independent contractors on site within 24 hours of claims submission and full electronic reports to the carrier within 48 hours of claim submission. Its services include ladder lean, ladder assist, direct inspection and virtual inspection with live streaming video to the adjustor or carrier claim personnel, as well as tarp installation, board-ups, mortgage/underwriting inspections, interior inspections and related property and water damage inspections. Hancock is one of the few SSAE 18 designated firms in the country, providing secure transmittal of data, encrypted data at rest, and risk assessment and monitoring. Hancock provides local field inspectors, trained to Hancock standards in the Northeast, Mid-Atlantic, Southeast, Midwest, Southwest and has Catastrophic ("CAT") response capabilities throughout the continental U.S. 

Hancock received in 2018 and 2019 the Inc. 5000 award listing for being one of the 5,000 Fastest Growing Private Business in the U.S. and in 2018, the Georgia Fast 40 award for being one of the 40 fastest growing private companies in Georgia. 

For more information about Hancock, visit
Media Contact: Cristina Vielhaber,