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Full Claims Lifecycle Support

Under One Roof

Helping insurers get their policyholders
back to what matters.

Our Services

From decision support to full restoration, we are there to help make your policyholders whole again.

Easy scheduling with a nationwide network of professional inspectors and tech-savvy estimators ensures fast and accurate reporting.

Receive accurate inventory and pricing in a complete report delivered electronically to support decision-making.

Sourcing engineers and other speciality experts is no longer a time-consuming challenge.

We connect you with vetted contractors and providers, manage payments and oversee every job to completion.

With our nationwide network of experienced appraisers, we take the guesswork out of finding someone with the right skills to effectively negotiate a fair claim resolution.

Technology-enabled service from beginning to end.

Systems and partners that integrate with your internal systems to help you process claims faster.

Helping policyholders
get back to what matters.

300+Metropolitan Cities

We serve cities across the United States with an extensive network of technicians and service providers.

Helping policyholders
get back to what matters.

24-48Hour Deployment

Hancock Claims prides itself on the ability to rapidly deploy
to any area within 24-48 hours.

How We Help

Get the help you need from the best network of service providers.

Hancock Claims team
Hancock Claims team

Why Hancock is Leading the Way
in Claims Resolution Services

Nationwide Coverage

Quickly attend to policyholders regardless of location with access to the largest network of experienced inspection technicians, contents specialists, engineers, and contractors. We have no boundaries and can service claims across the country.

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Extensive Data and Reporting

Transparent access to all of our data in an extensive monthly report is something no other competitor offers. Make better decisions, enhance underwriting performance, and improve processes and policyholder interactions with reports on how you rank in the market based on nationwide data.

Deep Insurance Industry Experience

We combine the best of real-world insurance industry experience and modern technology. Our ability to leverage expertise is impactful and serves your best interests beyond the limitations of tech-only solutions.

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Configurable Technology Solutions

We provide tech + service designed to fit within your framework. We build custom solutions to integrate your internal systems with our preferred vendors to speed up claims processes and estimating, creating efficiencies and lowering costs.

Our Coverage

The largest network of property inspectors and service providers nationwide.

Nationwide service map
hancock employee roof inspection

Virtual v. Onsite Roof Inspections:
Which is better?

Provide a best-in-class experience for your customers with timely and accurate inspections completed by our highly-trained technicians.

Explore Corporate Careers

The Hancock corporate team supports a national network of technicians and claims specialists while driving excellent customer service. Explore your opportunities with the best team in the business.

Become a Technician

Team in Blue technicians enjoy robust opportunities with maximum flexibility in scheduling and resources. Explore your opportunities in this exciting field.

Become a Service Provider

Join our network of contractors, engineers and professional service providers to access great opportunities and fast payment turnarounds.