About
Revolutionizing the property and casualty insurance industry.
Insurers need fast, accurate and affordable claims support services. For more than 20 years, the industry’s biggest insurers have relied on the experience and strength of Hancock Claims Consultants. We provide the largest network of certified inspection experts, estimators, contents specialists and we have a preferred network of repair and expert service vendors on standby.
How It's Going
Today, Hancock provides award-winning service to more than 100 carriers nationwide. Our vast network of highly trained inspectors, estimators, contents specialists and preferred vendors are here to improve the claims process.
How It Started
Hancock Claims Consultants began as a successful contracting company in Atlanta, Georgia, in 2003. Our insurance claims consulting business started in 2004 with our innovative Ladder Assist pilot program. Hancock provided high and steep access for accurate storm damage assessment to adjusters. By 2008, Hancock exited the contracting business to focus solely on the insurance industry’s specialized needs.
How It Started
Hancock Claims Consultants began as a successful contracting company in Atlanta, Georgia, in 2003. Our insurance claims consulting business started in 2004 with our innovative Ladders Assist pilot program. Hancock provided higher and steeper access for accurate storm damage assessment to adjusters. By 2008, Hancock left the contracting business to avoid conflict of interest and focus on the insurance industry’s specialized needs.
How It's Going
Today, Hancock provides award-winning service to more than 100 carriers nationwide. Our vast network of highly trained, certified inspection technicians helps carriers improve response times and make wiser underwriting decisions.
Exceptional quality,
surprising affordability.
Our award-winning call center software and proprietary online scheduling system allow us to quickly and efficiently put boots on the ground within 24-48 hours after a catastrophe. Our inspectors have direct experience in roofing, construction, or claims processing. Not only are they highly qualified, but they also take pride in representing our partners in the field.
We keep our costs low through our high volume of property inspection claims and underwriting assistance. In fact, our flat-fee structure costs about half of what you’d pay an independent adjuster.
As partners in the insurance claims and underwriting industry, we see firsthand the devastation that natural and manmade disasters bring. We are proud to play an active role in organizations like Habitat for Humanity.
We support a cleaner, healthier environment by doing our part as a sustainable business. Our employees and workforce strive to reduce, reuse, and recycle as much as possible.
Awards
Hancock Claims is a proud leader in the industry and is honored by awards received including the 2018 and 2019 Inc. 5000 list and the ACG 2018 Georgia Fast40 Award.
2018 & 2019 Honoree
2018 Honoree
Meet our leadership team.
Our Certified Technicians
Improving the claims process from rooftops to laptops.
Highly experienced
Our technicians work as an extension of your team and have a background in roofing, construction, or claims adjusting.
Certified and licensed
We recruit, hire, and train the best property inspectors nationwide and ensure they meet our exacting performance standards for accountability and accuracy.
Classroom and field training
Our team of property inspection technicians receive training calibrated explicitly for each carrier’s unique requirements.
Quality assurance
Since 2003, Hancock Claims has been a consistent leader in nationwide coverage, response time, well-trained inspectors, and industry awards.
Do you have what it takes?
Our career center offers opportunities for exceptional individuals. If you’re committed to being the best in the field of property inspection, claims support, and insurance underwriting, we want you to join our team.
